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Admin Officer

United Kingdom, Durham 12.86 GBP / Hour · Job Posted May 28, 2026
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Job Description

Administrative Officer - HMCTS (Durham) Our client, a reputable government organisation, is hiring for an Administrative Officer to support the efficient operation of Courts and Tribunals in Durham. This is a fantastic opportunity to join a dedicated team committed to delivering high standards of customer service and continuous improvement. Pay: £12.86 per hour 3 month temporary assignment, highly likely to be extended beyond that What you'll be doing: * Preparing papers, files, and court documents for hearings and meetings * Managing records on in-house systems and data input * Assisting with court clerking, scheduling, and supporting tribunal activities * Handling face-to-face, telephone, and written enquiries with professionalism * Supporting court operations such as serving documents, executing warrants, and collecting fines * Drafting correspondence, minutes, reports, and submissions * Checking and verifying documents, accounts, and records for accuracy * Collecting, assembling, and interpreting information for reports and statistical analysis * Communicating effectively with judiciary, court users, and external agencies * Contributing to team meetings, problem-solving, and small projects What you'll bring: * Minimum of five GCSEs (or equivalent) grades A-C, or NVQ Business Administration Level II * Strong computer skills to handle administrative tasks efficiently * Experience in administrative roles or customer service environments * Excellent organisational and communication skills * Ability to work as part of a flexible team and adapt to changing priorities * A proactive approach to problem-solving and continuous improvement This role offers a supportive environment with regular management support, opportunities for development, and the chance to make a real difference in the justice system. Flexibility to work across different offices may be required. If you are organised, customer-focused, and eager to contribute to a vital public service, we encourage you to apply today!

Job Responsibility

  • Preparing papers, files, and court documents for hearings and meetings
  • Managing records on in-house systems and data input
  • Assisting with court clerking, scheduling, and supporting tribunal activities
  • Handling face-to-face, telephone, and written enquiries with professionalism
  • Supporting court operations such as serving documents, executing warrants, and collecting fines
  • Drafting correspondence, minutes, reports, and submissions
  • Checking and verifying documents, accounts, and records for accuracy
  • Collecting, assembling, and interpreting information for reports and statistical analysis
  • Communicating effectively with judiciary, court users, and external agencies
  • Contributing to team meetings, problem-solving, and small projects

Requirements

  • Minimum of five GCSEs (or equivalent) grades A-C, or NVQ Business Administration Level II
  • Strong computer skills to handle administrative tasks efficiently
  • Experience in administrative roles or customer service environments
  • Excellent organisational and communication skills
  • Ability to work as part of a flexible team and adapt to changing priorities
  • A proactive approach to problem-solving and continuous improvement

What we offer

  • Regular management support
  • Opportunities for development

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