Admin Officer / Clerk

Salisbury Crown Court - Admin Officer/Clerk Full time - 37 hours per week (hours will be rota' d and you need to be flexible (IE 8-4, 9-5) Pay - £12.86 per hour for the first 12 weeks, increasing to £13.25 thereafter Office based Start date: ASAP, Enhanced DBS required Temporary 12 month assignment Are you organised, detail-oriented, and passionate about delivering excellent customer service? Our client, a respected government department, is hiring Administrative Officers to support the efficient running of courts and tribunals in Salisbury on a 12-month temporary basis. This is a fantastic chance to contribute to a vital public service, working within a collaborative team committed to continuous improvement. What you'll be doing: * Preparing papers, files, and court documents for hearings and meetings * Managing records, data input, and updating case information on in-house systems * Assisting with court clerking, scheduling, and supporting tribunal operations * Handling face-to-face, telephone, and written enquiries with professionalism * Supporting the organisation of meetings, training, and group activities * Processing casework such as court orders, claims, fines, and legal aid documentation * Verifying documents, checking records, and ensuring compliance with standards * Communicating effectively with judiciary, court users, and external agencies * Contributing to team meetings, problem-solving, and small projects What you'll bring: * Strong administrative skills with experience in customer service * Good computer literacy, including data entry and document management * Ability to work accurately under pressure and meet deadlines * Excellent communication skills, both face-to-face and over the phone * Flexibility to work across different office locations as needed * A proactive approach with initiative and problem-solving abilities Qualifications & Skills: * 5 GCSEs (or equivalent) grades A-C, or NVQ Business Administration Level II * Relevant administrative experience required * Knowledge of operational delivery in a government or court setting is desirable *Strong IT skills required including Microsoft package *Strong Customer service skills required