Admin officer call handler Job at Brook-St Hiredonline (Northampton)

Call handler admin officer

MOJ - Call Handler/Admin Officer. Brook Street in partnership with Ministry of J...

Location

United Kingdom , Leicester

Salary:

12.36 - 13.25 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Maintain accurate and concise notes on appropriate operating systems following each telephone call
Answer a broad spectrum of telephone enquiries within the centre
Work as a team to problem solve, assess the impact of new Standard Operating Procedures (SOPS) and contribute to small projects
Be a team player, supporting the team with workload, sharing best practice and knowledge with colleagues
Be responsible for own development and be flexible with assisting other business areas when required
Look for innovative ways to continually improve the customer experience through the use of problem solving tools
Behaviour at all times to be in line with the Civil Service Code of Conduct and the MOJ Equality & Diversity Policy
Ensure compliance and that administration documentation meets quality standards
Accurately email queries that cannot be answered without recourse to the case file to the appropriate team
Undertake training and attend team briefs & office meetings to maintain skills & knowledge needed to carry out job

Job Responsibility

Drafting
Operations
Checking and verifying
Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations

What we offer

Guaranteed interview for veterans or spouses/partners of military personnel who meet essential criteria
Guaranteed interview for candidates with a disability who meet essential criteria (via Brook Street website registration)

Fulltime

Junior Claims Handler

At Lawes Group, we are currently working with an established insurance business ...

Location

United Kingdom , Norwich

Salary:

Not provided

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

No prior claims experience required
Experience in customer service, admin, or office-based roles would be advantageous
School/college leavers and graduates are encouraged to apply
Strong communication skills and a professional telephone manner
Good attention to detail and willingness to learn
Positive attitude and ability to work as part of a team
Good IT skills, including Microsoft Word and Excel
Organised with the ability to manage multiple tasks

Job Responsibility

Assist with the handling of Personal Lines claims from first notification through to settlement
Communicate with policyholders, insurers, loss adjusters, and third-party suppliers
Gather and accurately input claims information and documentation
Provide regular updates to customers and manage expectations throughout the claims process
Escalate complex queries to senior team members where appropriate
Ensure all claims are handled in line with company procedures and FCA requirements
Handling inbound and outbound calls and emails from customers
Updating claims systems and maintaining accurate records
Managing Motor, Household, and Travel claims
Requesting information and documents from customers and third parties

Fulltime

New

Operations administrator

We are looking for an Operational Administrator with excellent customer service ...

Location

United Kingdom , Cheadle

Salary:

27000.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Excellent customer service skills
Excellent I.T. skills
Excellent communication skills
Organised
Friendly
Hardworking
Ability to work on your own and as part of a team
Confident manner

Job Responsibility

Data entry
Liaising with other departments as well as drivers
Vehicle checking
Ensure smooth running of the company

What we offer

Free parking
Company pension
On-site parking
Good company progression

Fulltime

New

Sales Associate

Our store teams are made up of customer-first people with a real passion for out...

Location

United Kingdom , Preston

Salary:

12.21 GBP / Hour

H.Samuel

Expiration Date

April 29, 2026

Requirements

Passion for putting the customer first and creating memorable customer experiences
Interest in jewellery products and brands
Positive, 'can-do' attitude
Natural ability for striking up a conversation with a diverse range of customers

Job Responsibility

Help customers Celebrate Life & Express Love
Maintain store performance and meet sales targets
Build product knowledge to deal with every type of customer enquiry
Reflect the H. Samuel brand, culture and customers

What we offer

Bonuses
Staff discount
Sales incentives
Career development opportunities
Training and development programmes

Parttime

New

Maintenance Operative

The Maintenance Operative role is an excellent opportunity for a proactive and d...

Location

United Kingdom , Chester

Salary:

30000.00 GBP / Year

Chester Race Company

Expiration Date

Until further notice

Requirements

Previous experience in a similar maintenance or facilities role
Basic knowledge of plumbing, electrics, and general repairs
A proactive, flexible attitude with great problem-solving skills
Good communication and teamwork abilities
Basic digital literacy

Job Responsibility

Deliver planned preventative maintenance and respond to reactive issues promptly
Carry out basic plumbing, electrical, joinery, and decorating tasks
Assist with scheduled preventative maintenance and equipment checks
Monitor site condition, reporting and addressing faults, hazards and defects
Assist with event and race day setup, including barriers, HVM systems and preparation of event spaces
Support site logistics, including collection and delivery of materials
Supporting emergency procedures when necessary - fire alarms, water leaks
Working collaboratively with all departments to minimise disruption to operations

What we offer

Race Day tickets
Enhanced pension contributions

Fulltime

New

Reception Team Leader

Are you looking to take the next step in a career, centred on service excellence...

Location

United Kingdom , Leeds

Salary:

31500.00 GBP / Year

14forty

Expiration Date

Until further notice

Requirements

Background in hotels, aviation, or corporate hospitality
Genuine commitment to creating exceptional first impressions
Previous leadership experience within a luxury, five‑star, or high‑end service environment
Proven ability to lead, motivate, and develop high‑performing teams
Keen eye for detail and commitment to upholding exceptional standards
Confident and effective communication with a proactive and solutions‑focused mindset
Ability to manage competing priorities with confidence in a fast‑paced setting
Pride in creating thoughtful, memorable experiences for both clients and guests
Share Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
Demonstrate a genuine passion for service excellence and inspire others through strong role‑model leadership

Job Responsibility

Lead, motivate, and develop the team to encourage innovation and consistently high performance
Oversee all catering services, ensuring exceptional standards of quality and presentation
Champion best practices by setting clear expectations and leading by example
Act as the key point of contact for clients and Account Managers, building strong working relationships
Produce team rotas and support recruitment activities, HR processes, and performance management
Welcome and accompany guests with a friendly, confident, and professional approach
Coordinate meeting room set‑ups, refreshments, and AV requirements to meet client expectations

What we offer

Exclusive travel and grocery discounts
Life assurance and cash rewards
Contributory pension scheme
Wellness programs
Employee Assistance Program
Digital GP services
Endless learning and development opportunities
WOW Awards for outstanding peers
One paid day off annually to support a cause

Fulltime

New

HGV Class 1 driver

Our Client are pioneers within the UK construction materials industry, operating...

Location

United Kingdom , Harlow

Salary:

33790.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Class 1 LGV licence
current Driver Qualification Card
current Digital Tachograph Card

Job Responsibility

Driving Tankers
delivering company product to building sites

What we offer

Excellent company benefits package
all training given
PPE included

Fulltime

New

Specialist Resource Provision Teacher

Specialist Resource Provision (SRP) Teacher for a school hosting a specialist pr...

Location

United Kingdom , Snodland

Salary:

Not provided

Randstad

Expiration Date

April 18, 2026

Requirements

Qualified Teachers (QTS/QTLS) looking to specialise further in a high-achieving SEN environment
OR Unqualified Teachers with significant relevant experience in SEN settings, specialised ASD provisions, or communication-based roles
Proven experience working with children with ASD
Confidence in supporting non-verbal learners
A deep understanding of the sensory and emotional challenges faced by pupils with complex needs
A collaborative spirit and the ability to work alongside mainstream staff and external professionals

Job Responsibility

Delivering a personalised curriculum tailored to the unique needs of our pupils
Providing specialised instruction for children with ASD, including those with complex needs
Providing communication support for non-verbal pupils, utilising alternative communication methods (such as PECS or Makaton)
Leading intervention sessions in Social Skills, Zones of Regulation, Emotional Literacy, and Sensory Circuits
Supporting pupils as they transition between the SRP and mainstream classrooms

What we offer

A Celebrated Environment: Work within a provision that holds the highest accreditation for autism practice
Professional Development: Access to specialised training and the opportunity to work within a supportive Trust network

!

Admin officer call handler

Brook-St Hiredonline

Location:
United Kingdom , Northampton

Category:
Public Sector

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 15, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Admin officer call handler

Call handler admin officer

Junior Claims Handler

Operations administrator

Sales Associate

Maintenance Operative

Reception Team Leader

HGV Class 1 driver

Specialist Resource Provision Teacher

Admin officer call handler

Brook-St Hiredonline

Location:United Kingdom , Northampton

Category:Public Sector

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:April 15, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Admin officer call handler

Call handler admin officer

Junior Claims Handler

Operations administrator

Sales Associate

Maintenance Operative

Reception Team Leader

HGV Class 1 driver

Specialist Resource Provision Teacher

Location:
United Kingdom , Northampton

Category:
Public Sector

Contract Type:
Not provided

Job Posted:
April 15, 2026