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We are seeking a skilled and driven Administration Manager at our Gepps Cross site to provide exceptional administrative support to our Logistics function, ensuring the team operates effectively, efficiently, and remains customer focused. This role plays a crucial part in supporting operations across the Grocery, Perishables, and ALM Logistics sectors. As a key leader within the team, you will contribute to the overall success by guiding and mentoring the Logistics Administration team. You will focus on driving continuous improvement, managing change, and promoting a positive team culture. Additionally, you will ensure the seamless execution of processes, bringing together new and current strategies to support broader business operations and achieve organisational goals.
Job Responsibility:
Ensure timely and high-quality completion of Payroll requirements (Kronos data management) with minimal errors
Manage Pallet and Crate inventory administration, including stocktake for the site
Oversee non-trade procurement, Freight Invoicing, and direct expenses through the Concur system
Investigate, lodge, and close customer claims, meeting SLA requirements and providing excellent customer service
Ensure compliance with relevant legislation, OH&S, and HR standards for self and team
Monitor and replenish PPE inventory in a cost-effective manner
Ensure adherence to OH&S processes and compliance, coordinating with the National SHE Manager
Support team performance and identify training and development needs to maximize potential
Lead the Administration team to set and achieve objectives aligned with the overall business strategy
Manage key stakeholders to ensure processes are aligned and add value to broader operations
Lead and drive positive change within the Logistics Admin team, promoting the onsite culture
Encourage innovation in processes and procedures within the admin team and achieve logistics operations budgets
Requirements:
Proven leadership skills with experience in team management and performance optimisation
Exceptional communication abilities
Leads by example and motivates teams effectively
Strong focus on customer satisfaction and service
Proficient in MS Office applications
In-depth understanding of payroll processes and systems
Passionate about process improvement to enhance operational efficiency
Solid knowledge of budgets, P&L, and month/year-end financial processes
Extensive administrative experience with excellent organisational skills
Adaptable and quick to adjust to changes in legislation, procedures, systems, or priorities
Familiar with Statutory & Metcash regulations, including HACCP and OH&S standards
What we offer:
Enjoy a 5th week of annual leave every year after your first year
Benefit from 2 well-being days and 1 volunteer day annually
An abundance of learning, development, and career growth opportunities
12 weeks of gender-neutral paid parental leave for primary carers
Experience a supportive and flexible work environment