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This is your chance to be part of a service that helps people across Gloucestershire live independently and safely in their own homes. This is a part-time position for 24 hours per week (Wednesday to Friday, 8:00am – 4:30pm).
Job Responsibility:
Administrative Support: Undertake a wide range of administrative duties to meet the needs of the team and wider service area
Data Management: Accurately input and monitor records and data on relevant systems, maintain filing and recording systems, and support archiving and disposal of information
Customer Service: Respond to queries via telephone, email, and in person, providing a high standard of customer care and always ensuring confidentiality
Procurement & Finance Support: Assist with financial matters including electronic procurement systems, and accurate recording of purchases for budget monitoring purposes
Meeting Coordination: Organise and facilitate meetings, seminars, and workshops—booking venues, sending invites, preparing agendas, and taking minutes
Research & Reporting: Undertake research as required and assist with responding to customer enquiries and requests for data in line with corporate standards
Diary Management: Support diary management where appropriate
Flexibility: Provide administrative support across Council services when needed
Requirements:
Previous office experience
Strong customer focus (internal and external)
Good IT skills (Microsoft Word, Excel, Outlook)
Excellent interpersonal and communication skills
Ability to manage and prioritise workload effectively
What we offer:
Generous annual leave: 25.5 days (pro rata), rising to 30.5 days after 5 years, plus Bank Holidays
Local Government Pension Scheme
Regular support and a positive, safe working environment
Training and development opportunities
Staff discount scheme with major retailers
Employee Assistance Programme (24/7 confidential advice and counselling)
Cycle to Work scheme
Access to employee networks such as Prism (LGBT+) and Young Employees Network
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