Admin / Front Sales Desk Associate

• Greet walk-in customers and build rapport with a friendly, solutions-oriented approach
• Answer phone calls, schedule service appointments using Skimmer, and manage dispatch needs
• Handle POS transactions in Lightspeed, including sales, returns, and product lookups
• Maintain a clean, organized, and fully stocked storefront
• Provide support for water testing and guide customers through product recommendations (training provided)
• Proactively troubleshoot scheduling conflicts, customer concerns, or order issues
• Communicate with service technicians to coordinate job timing and customer expectations
• Perform light administrative duties: filing, confirming appointments, ordering supplies, updating records

• High school diploma or equivalent
• 1+ years experience in customer service, retail, or scheduling roles
• Tech-comfortable and able to quickly learn digital tools and systems
• Strong organization, communication, and multitasking skills
• Must be able to lift up to 25 lbs and stand for extended periods
• Willing to work weekends and increased hours during peak season

Experience using Skimmer or Lightspeed is a plus

• Competitive salary
• Opportunity for advancement
• Paid training and ongoing development
• Product and service discounts
• Supportive team environment with opportunity for growth
• PTO
• Medical
• Flexible Hours
• No Late Night Trading
• Competitive Pay
• Extensive Training & Development