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This is a varied and busy role with the opportunity to progress for the right candidate. This is a Temp to Perm position starting almost immediately, with full training and a supportive fun work environment.
Job Responsibility:
Building strong relationships with business customers, providing an unparalleled level of service
Handling enquiries from internal and external customers
Logging jobs from customers, taking accurate and thorough information
Coordinating logistics of drivers across the UK
Liaising with drivers, handling queries
Responding to calls and emails
Administration support, including creating reports
Confirming bookings/jobs with customers and keeping them updated
Working closely with the Transport Manager and Operations team
Requirements:
Excellent Customer Service or Account Management experience
Proficient using IT systems
Experience in transport or logistics (but not essential)