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Admin: Care Coordinator Associate

United States, Allentown Employment contract 15.00 - 16.00 USD / Hour · Job Posted April 24, 2026
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Job Description

CareGivers America - NEPA, a Modivcare Personal Care Service, is looking for a Care Coordinator Associate. You will have the opportunity to make a positive impact on the lives of our patients by ensuring their care needs are met effectively and efficiently.

Job Responsibility

  • Receive and process referrals from various sources, such as hospitals, physicians, and other healthcare providers
  • Collaborate with internal teams to determine patient eligibility and initiate the intake process
  • Serve as the primary point of contact for patients, families, and healthcare professionals regarding care coordination
  • Address inquiries, concerns, and provide guidance on accessing services and resources
  • Schedule patient appointments, coordinating availability of healthcare professionals and patient preferences
  • Monitor and update schedules to accommodate changes, cancelations, and rescheduling needs
  • Communicate pertinent patient information, including diagnosis, treatment plans, and care instructions, to the appropriate individuals
  • Maintain accurate and up-to-date electronic and physical records of patient information, appointments, and communication
  • Provide compassionate and empathetic support to patients and their families throughout the care coordination process

Requirements

  • High school diploma or equivalent
  • 1+ years of Customer Service experience required
  • 1+ years of Home Care experience preferred

What we offer

  • Medical, Dental & Vision Insurance
  • 401(k) with a 6% match
  • Paid Time Off
  • 10 Paid Holidays
  • Employee Assistance Program
  • Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
  • Voluntary Term Life and AD&D Insurance
  • Legal Services Insurance
  • Short-Term and Long-Term Disability
  • Accident, Critical Illness & Hospital Indemnity Insurance

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