Admin Assistant, Marriott Bonvoy

Admin Assistant

Marriott Bonvoy

Location:
China, Shanghai

Category:
Office Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Admin Assistant at Courtyard Shanghai Changfeng Park is responsible for various administrative tasks including handling guest inquiries, managing documents, and maintaining office systems. The role requires adherence to company policies, professional appearance, and excellent guest service.

Job Responsibility:

Enter and locate work-related information using computers and/or point of sale systems
Answer inquiries from guests
Transmit information or documents using a computer, mail, or facsimile machine
Anticipate and address guests’ service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Prepare and review written documents accurately and completely
Answer telephones using appropriate etiquette
Support team to reach common goals
Listen and respond appropriately to the concerns of other employees
Perform other reasonable job duties as requested by Supervisors

Requirements:

Enter and retrieve information contained in computer databases
Operate standard office equipment
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software
Handle incoming and outgoing mail
Create and maintain computer- and paper-based filing and organization systems
Compile, copy, sort, and file records
Follow all company policies and procedures
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Welcome and acknowledge all guests according to company standards
Speak with others using clear and professional language
Develop and maintain positive working relationships with others
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

What we offer:

Equal opportunity employer
Valuing and celebrating unique backgrounds of associates
Non-discrimination on any protected basis

Additional Information:

Job Posted:
June 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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