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Carbiz is looking for a proactive and organised Admin Assistant to support our Fleet and On-Hire teams. This is a great opportunity for someone looking to build their career in administration and operations within a fast-growing, people-first organisation. In this role, you’ll play an important part in keeping day-to-day operations running smoothly through accurate data entry, document management, stakeholder communication, and administrative support. You’ll work closely with multiple departments across the business while receiving ongoing training, mentorship, and development opportunities.
Job Responsibility
Support the Fleet Team with administrative tasks including toll and infringement nominations, email correspondence, and data entry
Maintain accurate and organised customer, vehicle, and operational records across internal systems
Monitor and maintain file hygiene, ensuring documentation is compliant and up to date
Assist with inbound and outbound communication with customers, authorities, and external stakeholders
Support the On-Hire Team by reviewing and cross-checking rental agreements and supporting documents for accuracy
Update customer forms and hire documentation, ensuring consistency in formatting and information
Identify and escalate discrepancies or missing information where required
Scan, upload, and distribute documents through internal systems including Salesforce
Provide general administrative and operational support across the business as needed
Requirements
Previous experience in administration, customer service, or operational support is preferred but not essential
Strong organisational skills with high attention to detail
Confident computer literacy and ability to learn new systems quickly
Strong written and verbal communication skills
Ability to manage multiple tasks in a fast-paced environment
High level of accuracy with data entry and document management
Professional, reliable, and proactive approach to work
Experience with Salesforce or similar CRM systems is desirable but not essential
Nice to have
Experience with Salesforce or similar CRM systems
What we offer
Convenient Location – < 10 mins walk from Mascot Station
Collaborative Team Culture – Thrive alongside driven, like-minded individuals
Employee Wellbeing Program – 24/7 access to mental health, safety and wellbeing support through Sonder
Team Celebrations – Monthly team lunches, birthday celebrations, and festive events
Study Assist Program – We’ll help fund your education while you grow your career
Exclusive Discounts – Special offers available through Employment Hero and Flare