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We are currently recruiting for an Admin and Booking Coordinator to join our front of house team in the London offices of a client in the financial services industry! The main purpose of the Admin and Booking Coordinator will be to support the smooth day-to-day organisation of the firm’s office operation through effective administrative process. Ultimately, ensuring a professional, welcoming, and seamless experience that reflects the company’s standards of service and operational excellence, whilst contributing to the continuous improvement of operational systems and workflows.
Job Responsibility:
Assist the site manager with participation in appropriate company-wide meetings and catering
Co-manage reception supplies and stationery
Report and escalate building, facilities, IT and service issues as appropriate
Perform fire marshal duties
Provide training for support staff to improve skills, enhance customer service, and familiarise them with internal procedures and systems on site
Support front-of-house operations with meet and greet services, meeting room management and ensuring reception areas remain clean, organised and presentable
Liaise with internal teams to coordinate visitor arrivals and meeting logistics
Monitor visitor access and adhere strictly to confidentiality, data protection and health & safety policies
Support office operations with administrative tasks such as filing, scanning, data entry and document handling
Assist with diary coordination and room availability for meetings and events
Act as a point of contact for external service providers
Support business continuity by following operational procedures during incidents or emergencies
Requirements:
Previous experience in an administrative, office support, or coordinator role
Proven experience of using multiple systems
Intermediate knowledge of MS Office products
Reliable, helpful and well presented
Team player with strong customer service and communication skills
Ability to work under pressure
Work with high levels of confidentiality
Flexible and proactive approach
What we offer:
Excellent holiday allowance
Pension contributions
Life insurance
Enhanced annual leave
Recommend a Friend Bonus Scheme
Thank you voucher scheme
24-hour personal helpline for employees, providing counselling & information services
Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more
Our Training Academy provides excellent training and development opportunities for our people