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Multiverse Logo Multiverse · Education

Additional Learning Needs (ALN) Manager

United Kingdom, London · Job Posted February 21, 2026
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Job Description

As a Additional Learning Needs (ALN) Manager on the Learner Success team, you will lead our provision of equitable access to learning for apprentices with Additional Learning Needs. Reporting to the Senior Manager for Apprentice Support, this is a unique opportunity to define and execute a world-class strategy for supporting disabled learners and those with additional learning needs. You will play a pivotal role in shaping the future of learner support at Multiverse through strategic planning, operational execution, and team development.

Job Responsibility

  • Define and Oversee ALN Provision
  • Own the strategy for our Additional Learning Needs training offer to ensure it reflects best practices for inclusive learning and drives equitable outcomes
  • Establish and Implement Policy
  • Work closely with the Compliance team to develop and maintain a best-in-class policy for ALN requirements
  • Execute and Optimise Operations
  • Build and execute efficient processes that deliver against our learner support policy, ensuring timely and high-quality interventions
  • Manage Safeguarding Procedures
  • Act as a local safeguarding officer for the ALN team, triaging concerns and collaborating with the Deputy DSL and DSL to effectively manage and mitigate risks for ALN learners
  • Lead and Develop a Team
  • Oversee a small team of ALN professionals, including defining KPIs, managing capacity modelling, and providing development

Requirements

  • 6+ years of experience in inclusion and equitable access within a 16+ education setting (college education, Higher Education or apprenticeship), with hands-on experience in ALN delivery
  • Strong knowledge of ALN legislation, statutory guidance, and best practices
  • Foundational understanding of specific learning needs and disabilities, gained from previous work in this area (e.g., teaching or student support)
  • Relevant certifications or degrees, such as: A Bachelor’s or Master’s degree in psychology, education, social work, or Special and Inclusive Education
  • Specialist qualifications in Specific Learning Difficulties (SpLD), SEN, or the NASENCO qualification
  • Additional training or qualifications in diagnostic assessment for adults (e.g., a Postgraduate Diploma)
  • Relevant professional accreditation (e.g., from BDA, ADSHE, NADP, or NAS)
  • Confidence in managing budgets and third-party suppliers to ensure efficiency
  • Proven line management experience
  • Strong ability to leverage data for decision-making and continuous improvement
  • Effective communication and stakeholder management skills
  • Proven ability to thrive in a dynamic, fast-paced work environment and solve ambiguous problems with minimal guidance

Nice to have

  • Experience managing safeguarding risks or concerns in an education setting
  • Strong working knowledge of the requirements of the Department for Education (DfE) Funding Rules and the Ofsted Education Inspection Framework

What we offer

  • 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year
  • private medical Insurance with Bupa
  • a medical cashback scheme
  • life insurance
  • gym membership & wellness resources through Wellhub
  • access to Spill - all in one mental health support
  • Hybrid work offering - for most roles we collaborate in the office three days per week
  • Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year
  • Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!
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