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This role is responsible for supporting patients who have a substance/alcohol use disorder to navigate the health system to obtain services to help them in their recovery pathway. The incumbent, who identifies as a person with substance/alcohol use disorder, will be part of a collaborative multidisciplinary team in the Center for Recovery Medicine (CRM) providing a unique skill set and peer support. The incumbent will assist the patient to access medical services, community services/resources and develop healthy behaviors by building a trusting relationship with the patient and providing specific support related to the individuals recovery pathway. They will engage with patients to determine individual recovery goals and develop a recovery plan. Engagement may be initiated in the inpatient setting, outpatient clinics (MAT, Perinatal) or during an emergency room visit. Engagement is maintained depending on the patient’s preference through ongoing telephonic/video support and/or accompanying the individual to appointments (medical, support groups). The incumbent must be able to educate, advocate and be knowledgeable of harm reduction practices, multiple recovery pathways, and community resources to be able to help the patient meet their recovery goals. Incumbent will document interactions with patient in EPIC Medical Record timely and effectively. Individual will attend regular Community of Practice meetings to share experiences with other team members and engage productively and effectively with all members of the CRM team on behalf of the patient.
Job Responsibility:
Provide care coordination including outreach, referrals, access, MATP, Buprenorphine provider, follow up appointments
Engage patients in a clinic or hospital setting and establish a rapport as evidenced by empathetic and active listening, communicating in a non-judgmental way, and utilizing harm reduction approach
Determine individuals recovery goals and develop a recovery plan with the patient
Provide patient with resources to share with patient to support recovery plan
Coordinate with the multidisciplinary team to assist individuals in their recovery journey by linking them to recovery services
Provide advocacy for the patient with other team members, i.e.. nurses, social workers
Document each patient encounter in detail according to protocols and guidelines
Follow up by telephone with patients who have been discharged
Requirements:
High School/GED
1-3 years of experience working with individuals in recovery, which may include non-paid work such as facilitating recovery support groups or acting as a sponsor for individuals in recovery
1-3 years of experience living in, volunteering in, and/or working in high risk communities
1-3 years of knowledge of local community resources (housing, food, support groups)
0-1 years of ability to collaborate with clinical professionals, medical providers and other members of the care team
1-3 years of recognize signs and symptoms of addiction with sensitivity to cultural and environmental differences
Certified Recovery Specialist OR Certified Family Recovery Specialist with in 1 year from the date of joining
Knowledge of Harm Reduction Approach
Active listening skills
Social perceptiveness, interpersonal, organizational skills