Add Supervisor, Marriott Bonvoy

Marriott Bonvoy

Location:
China, Yichang

Category:
Gastronomy

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Responsibility:

Serve food courses and alcoholic beverages to guests
Answer questions on menu selections
Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability
Follow cycle time guidelines for all meals
Maintain cleanliness of work areas throughout the day
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
Inspect the cleanliness and presentation all china, glass, and silver prior to use
Monitor and maintain the cleanliness of assigned tables including ensuring courses are cleared and tables are properly crumbed
Communicate with guests and other employees and ensure staff is working together as a team to ensure optimum service
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
Serve as a role model
Follow all company and safety and security policies and procedures
Report accidents, injuries, and unsafe work conditions to manager
Complete safety training and certifications
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Protect company assets
Welcome and acknowledge all guests according to company standards
Anticipate and address guests’ service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Speak with others using clear and professional language
Support team to reach common goals
Ensure adherence to quality expectations and standards
Read and visually verify information in a variety of formats
Stand, sit, or walk for an extended period of time or for an entire work shift
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Perform other reasonable job duties as requested by supervisors.

Requirements:

High school diploma or G.E.D. equivalent
At least 2 years of related work experience
No supervisory experience.

What we offer:

Equal opportunity employer
Welcoming environment
Empowering guests to enhance well-being
Rich blend of culture, talent, and experiences
Non-discrimination on any protected basis, including disability or veteran status.

Additional Information:

Job Posted:
July 30, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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