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ADA Facilitator

United States, New Orleans · Job Posted February 20, 2026
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Job Description

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an ADA Greeter for ASM Global/Caesars Superdome | Smoothie King Center | Champions Square.

Job Responsibility

  • ADA Greeters are stationed at all entry doors to provide guests with disabilities mobility assistance (via wheelchair) or escort/directional services
  • Escort guests requiring ticket relocations to the nearest Guest Services desk or the Box Office (depending on the event)
  • Escort guests to the Guest Relations Center to check out a wheelchair or check-in their personal mobility devices (i.e., walker, scooter, wheelchair, etc.)
  • Inform guests of amenities near their seating area
  • Deliver lost and found items to Guest Relations Center to be logged and secured in a timely manner
  • Escort guests back to the entry gate at the end of the event or as needed during the event
  • All other duties as assigned

Requirements

  • Must be at least 18 years of age
  • Must successfully pass a criminal background check
  • Extensive building knowledge of the Mercedes-Benz Superdome, Smoothie King Center, and Champions Square
  • Be able to stand for long periods of time as well as carefully maneuver a wheelchair throughout the facilities and crowds
  • Must have knowledge of ADA procedures
  • Excellent communication skills
  • Able to work nights, weekends, and holidays as needed
  • High School diploma or equivalent

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