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The Ad Sales Account Manager is responsible for managing and growing a portfolio of SMB advertisers through consultative selling, structured pipeline execution, and disciplined account management. You will act as a trusted advisor to advertisers, helping them achieve business outcomes through campaign optimization, education, and data-driven recommendations. Success in this role requires strong communication skills, sales discipline, comfort with outbound activity, and the ability to operate in a fast-paced, metrics-driven environment.
Job Responsibility
Manage and grow a portfolio of SMB advertisers through consultative selling
structured pipeline execution
disciplined account management
act as a trusted advisor to advertisers
help achieve business outcomes through campaign optimization, education, and data-driven recommendations
engage existing and prospective clients via warm outbound calls, email, and follow-ups (40–50 calls per day)
qualify inbound and outbound leads
identify advertiser needs and recommend appropriate advertising products and solutions
support advertisers through consultation, education, campaign optimization, and performance review
maintain structured and accurate pipeline within CRM (Salesforce or equivalent)
meet defined daily and weekly activity expectations
adhere to SLA standards
ensure high-quality documentation of customer interactions
contribute to forecast accuracy
deliver customer interactions that meet quality standards
follow agreed turnaround times, internal processes, and data/privacy requirements
identify inefficiencies in workflows and suggest improvements
recognize trends and escalate issues
act as a positive brand advocate
Requirements
strong communication skills
sales discipline
comfort with outbound activity
ability to operate in a fast-paced, metrics-driven environment