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Ad Operations & Technology Manager

United States 89400.00 - 206500.00 USD / Year · Job Posted September 20, 2025
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Job Description

Use marketing skills and technologies to develop and implement a web or interactive strategy to reach online customers and prospects or internal audiences. Drive an intuitive, engaging, relevant and integrated online experience that drives revenues and leads while increasing customer loyalty and building stronger customer or employee relationships.

Job Responsibility

  • Develop, drive and evaluate key web or interactive marketing strategies to reach online customers or internal audiences
  • Develop, drive and evaluate the online customer experience strategy and roadmap for a business or country
  • Develop and drive editorial strategies, content and direction for online properties, landing pages or websites
  • Proactively provide internet consultancy to recommend best-fit solution, including look and feel, navigation experience, information architecture, to meet marketing or business objective
  • Develop and drive web experiences that result in significant and measurable improvements in understanding, conversion and revenue
  • Establish, track and measure business group or country measurements of success such as web traffic, revenue and leads generated, TCE
  • Lead the adoption of the company web standards, processes and tools
  • Select, manage and motivate agencies or contractors
  • Manage functional budgets

Requirements

  • BA or BS degree in Communications, Marketing or Computer Science
  • Expertise and knowledge in the online space (web, email, search, database marketing, chat marketing, podcasting, blogging, privacy, e-business, etc), including trends and technologies
  • 7+ years of experience in interactive marketing or customer experience/user interface
  • Advanced writing and editing for the web
  • Proven web analytical skills (measurement, ROI, forecasting)
  • Strong organization and program management skills
  • Ability to link interactive plans and activities to business results
  • Strong knowledge and understanding of interactive media, tools and technologies (all channels and pricing models)
  • Strong knowledge of Internet principles and web site production
  • Strong knowledge of direct marketing and CRM
  • Proven experience managing, leading, driving and measuring virtual teams toward common goal
  • High levels of tact and diplomacy
  • Agency and budget management

Nice to have

  • Accountability
  • Action Planning
  • Active Learning
  • Active Listening
  • Business Planning
  • Coaching
  • Commercial Acumen
  • Computer Literacy
  • Creativity
  • Critical Thinking
  • Customer Insights
  • Data Analysis Management
  • Design Thinking
  • Empathy
  • Follow-Through
  • Growth Mindset
  • Long Term Planning
  • Managing Ambiguity
  • Market Analysis

What we offer

  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

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