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The ideal candidate has strong ad operations experience, including campaign activation, performance, strategy, and planning. In this role, you will work closely with the Partner Manager team to ensure campaigns are executed flawlessly and deliver successfully, exceeding goals and KPIs. In order to achieve that, you may be required to have a hands-on approach setting up campaigns autonomously in our Ad Server or coordinating with our ad operations specialists team offshore. In addition, you will also serve as the liaison between the Audience Strategy and Creative teams as well as Engineering and Tech Operations. Part of this role requires the candidate to have a consultative approach supporting our Partner Manager team, by removing operational blockers, escalating technical issues and improving campaign performance. You will also participate at product testings and launches, development of SOPs and training materials for both the Campaign & Creative Services team as well as the Partner Manager team.
Job Responsibility:
Deliver flawless ad execution for our Rider and Eats apps advertising products
Own holistic campaign setup, ad trafficking, QA and troubleshooting across an assigned Sales Pod
Coordination of offshore ad operations specialists to guarantee campaign success and performance
Function as ad operations consultant for Partner Managers to ensure campaign fulfillment and performance along with upsell proposals
Monitor patterns and collect feedback to proactively surface proposals to improve quality, productivity and efficiency
Participate in cross-functional team decisions including new product launches and testings
Work with Product and Engineering to identify changes to internal Ad systems/tools that reduce the occurrence and impact of bottlenecks
Devise strategies to improve ways of working with partner teams, increasing efficiency and quality of ad campaigns
Requirements:
3+ years' experience in Ad Operations, preferably within a digital or technology focused business
Experience working with Google Ads Manager (GAM) or similar program
Experience working with Google Shopping Ads
Experience with tag management and third party trackers, MMP & Ad Verification partners
Bachelor's degree
Nice to have:
Programmatic Advertising experience
Proficiency in MS Excel and Salesforce
Proficiency in SQL, Looker, PowerBI, Tableau or similar program
Strong project management capabilities
Ability to work cross-functionally with many teams
What we offer:
Eligible to participate in Uber's bonus program
May be offered an equity award & other types of comp
All full-time employees are eligible to participate in a 401(k) plan