Acute Dialysis Services Program Manager

• Manages the tactical execution of short- and long-term objectives through the coordination of activities with a direct responsibility for results, including costs, methods, and staffing
• Ensures proper staffing and operations at all contracted facilities
• Provides leadership, coaching and development plans for all direct reports
• Responsible for hiring, coaching and counseling employees, including performance reviews, development, disciplinary action and terminations
• Responsible for Acute Care Electronic System (ACES)
• Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner
• Collaborates with contracted facility representatives to maintain a state of survey readiness for internal and external agency surveys
• Maintains and prepares QAI data and presentations
• Ensures compliance with hospital regulations and participates in surveys conducted by TJC, CMS, OSHA and other agencies
• Ensures a proper orientation and training program for all clinical and technical staff
• Conducts and documents acute staff meetings on a regular basis
• Ensures provision of dialysis and related services such as hemoperfusion, apheresis, continuous renal replacement therapies, peritoneal dialysis, and UF complete if contracted to do so
• Ensures that treatment information is documented appropriately by staff performing treatments and oversees billing for services performed is timely and accurate
• If appropriately licensed, performs treatments as necessary to assist in times of high census, staffing shortages, and/or to assist with managing staffing costs as appropriate
• Confers routinely with Technical Program Manager and Technical Operations Manager to ensure preventative maintenance program for routine machine maintenance, to ensure the timely repair of disabled machines, to coordinate infection control measures, routine culturing, water testing, logging of results, transportation of equipment and supplies and communicate technical information to the staff
• Ensures all acute treatments are performed in contracted hospitals according to the established policies and procedures and in compliance with all applicable regulatory requirements
• Ensures efficient utilization of supplies and equipment
• Assists with various projects as assigned
• Performs other duties as assigned

• Graduate of an accredited School of Nursing (RN)
• Current state licensure as applicable
• 3-5 years’ related experience
• 3+ years’ supervisory or project/program management experience preferred

Advanced degree desirable

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Parental leave
• Potential for performance-based bonuses