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Activity and Leisure Manager

parkdeanresorts.co.uk Logo

Parkdean Resorts

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Location:
United Kingdom , White Cross Bay, Windermere

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

28500.00 GBP / Year
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Job Description:

At Parkdean Resorts, we’re looking for a proactive, safety‑focused, and energetic Activity & Leisure Manager to lead the swimming pool, leisure facilities, and activities programme across the park. This is a hands‑on leadership role ideal for someone passionate about delivering outstanding guest experiences in a safe, fun, and well‑managed environment.

Job Responsibility:

  • Deliver a high‑quality swimming pool and activities programme with engaging, fun, and inclusive guest experiences
  • Maintain a safe environment for guests and team members, ensuring correct use, handling, and storage of equipment, chemicals, and plant rooms
  • Oversee daily management of all leisure facilities, including the swimming pool and activities programme
  • Ensure pool plant, safety systems, and equipment are well‑maintained and managed in line with the SPLASH manual and company standards
  • Ensure Lifeguards are fully trained, qualified, and compliant with RLSS and STA requirements
  • Carry out and oversee water quality and chemical testing in line with operating procedures
  • Lead, motivate, and support the leisure and lifeguard teams, including conducting regular 1‑2‑1s
  • Contribute as part of the Wider Heads of Department team to deliver park‑wide success
  • Maintain a high standard of presentation, cleanliness, and safety across all activity and leisure areas
  • Monitor performance and guest feedback to continuously enhance the activity schedule and participation levels
  • Undertake continuous professional development in key areas such as customer care, pool plant, lifesaving skills, and health & safety

Requirements:

  • A valid NPLQ Lifeguard qualification, or are a strong swimmer willing to complete the qualification
  • Experience managing, coaching, and developing a team in a leisure or customer‑focused environment
  • Excellent relationship‑building skills and confidence working with internal teams and external guests
  • Strong commercial awareness with the ability to maximise participation and satisfaction
  • A valid First Aid at Work certificate
  • Flexibility to work varied days including weekends, evenings, and bank holidays
  • A customer-focused mindset and passion for delivering memorable guest experiences

Nice to have:

  • NPLQ Trainer Assessor qualification
  • Pool Plant Operations qualification
What we offer:
  • The chance to develop your skills and boost your career across our 65 parks
  • Employee Assistance Programme with a 24/7 confidential helpline for counselling and support
  • A 50% discount for you and a 25% discount for friends and family when booking your holiday with us
  • A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities
  • Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you

Additional Information:

Job Posted:
February 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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