Activity Aide

• Assists with the development and preparation of communication tools (newsletters, posters, notices, calendars, etc.) designed to provide residents, seniors located outside of our retirement residence and volunteers, with information regarding current and future activities and special events
• Responds to resident or family member concerns and ensures appropriate action is taken within decision-making authority and/or brings to the attention of the Lifestyle and Program Manager
• Creates a safe, pleasant, creative and non-threatening recreational environment
• Develops and maintains effective interpersonal relationships with residents and other staff members
• Recruits residents to participate in programs
• Effectively communicates and interacts with residents, family members, visitors and volunteers in a courteous and professional manner
• Conducts duties in accordance with Spring Living policies and procedures, as well as, government regulations, laws and policies
• Understands and follows all health and safety policies and procedures. Works safely to reduce the risk of injury to self, other staff members and residents. Promptly reports all actual or potentially hazardous situations
• Maintains confidentiality of resident's personal information
• Monitors and documents resident participation in activities, and reports any changes in activity levels
• Performs other related duties as required

• One to three years' related experience in a retirement residence or health care environment is preferred
• Customer service experience required
• Graduate of a post-secondary education program relating to recreation, gerontology or social work, or demonstrated related experience
• Knowledge of risk management issues
• Ability to plan, organize, and direct the delivery of diverse social services and volunteer programs
• Ability to multi-task
• Must be able to read, write, and verbally communicate effectively in English
• Customer service oriented
• Ability to maintain effective interpersonal and team relationships
• Conflict resolution skills
• Demonstrates empathy and understanding of the needs of seniors
• Creative/lateral thinker
• Computer literate with knowledge of related software programs
• Possesses an understanding of the aging process
• Demonstrates an appreciation and understanding of the background and needs of individual residents
• Must possess a valid (province specific) drivers license
• Current First Aid Certificate is an asset
• Wears personal protective equipment (or clothing) as required by task, MSDS, or residence policy
• Must be available for flexible shifts based on needs of residents and the site (including weekends and evenings)
• Must be prepared to respond to emergency situations
• Criminal Records Check and Vulnerable Persons Check required

Current First Aid Certificate is an asset