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The Athletics Supervisor assists with the design and implementation of resort activities for all resort guests, ensuring an enjoyable resort stay that includes planning trips and events and providing assistance with managing day-to-day operations.
Job Responsibility:
Assists in implementing resort activities, including planning trips and events for all resort guests
Assists in implementing special events for holidays and other occasions
Assists with scheduling
Changes daily board activities
Cleans work area after any activity
Maintains quality control of recreational areas, including basketball courts, tennis courts, pool areas, and children’s playground
Provides follow-up reports to management with regard to special projects and responsibilities
Completes daily revenue reports
Serves as contact for facility rentals, collects deposits, files documents as required, maintaining confidentiality
Investigates, resolves and documents complaints or inquires from employees and patrons concerning operations and deals with confrontational situations according to company policies and procedures
Assists in the planning of employee-related functions within the workplace
Provides exemplary guest service to all owners, exchangers and resort guests
Completes monthly inventory, order supplies and merchandise
Completes all task in a timely and efficient manner
Complies with all company policies and procedures
Performs all other related duties and projects as assigned by immediate supervisor
Requirements:
High school diploma or GED
Minimum two (2) years of experience in guest service/retail
Minimum two (2) years of recreational activities experience
Timeshare experience a plus
Excellent communication and interpersonal skills
Ability to multi-task in coordination with Assistant General Manager
Ability to use and maintain all office equipment (i.e.,computers, color laser printers, fax machines, digital cameras, and scanners)
Ability to create a hospitable and fun environment
Ability to manage, direct and complete assigned duties as directed
Willing to participate in any sport
Ability to present themselves fifteen (15) minutes before the scheduled activity
Excellent time management and organizational skills
Nice to have:
Timeshare experience
What we offer:
Competitive Salary
Paid Time Off and Paid Holidays
Career Growth
Medical/Dental with employer contribuition
Voluntary Life Insurance, Disability, and Aflac Insurance
Company-paid life insurance and long term disability