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The Activities Representative assesses, plans, implements, and evaluates programs for guests' activities, which are multi-faceted to meet the guests' functional needs and reflect the interests of guests.
Job Responsibility
Designs and implements resort activities for all resort guests
maintains and balances operational expenses for the department
designs and implements special events for holidays and other occasions
coordinates special projects and events with off-site vendors and attractions
publishes and designs weekly activities calendar
purchases and maintains sports equipment and gaming library
provides quality control of recreational areas
provides follow-up reports to management
assists in the planning of employee-related functions
supervises and trains staff where necessary
provides exemplary guest service to all owners, exchangers and resort guests
uses and maintains all office equipment
complies with all Company policies and procedures
performs all other related duties and projects as assigned
Requirements
High school diploma or GED required (some college preferred)
minimum one year of experience in guest service/retail
minimum one year of recreational activities experience
good communication and interpersonal skills
ability to motivate guest to engage in activities
ability to perform multi-task functions in coordination with management
proven leadership skills
ability to manage, direct and complete assigned duties as directed by immediate supervisor