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Activations Supervisor

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Capital Vacations

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Location:
United States , Springfield

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Category:
Call Center

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Ready to lead, motivate, and make things happen? As an Activations Supervisor, you’ll be at the heart of our operations—guiding a high-energy team, driving sales success, and creating standout customer experiences. This role is perfect for someone who thrives in a fast-paced environment, loves coaching others, and isn’t afraid to jump in and solve problems on the fly.

Job Responsibility:

  • Lead, coach, and energize a team of activation agents to hit (and exceed!) performance goals
  • Keep the team aligned and informed through engaging team meetings and updates
  • Train new hires and support ongoing development to help everyone grow and succeed
  • Partner with leadership to roll out exciting promotions, strategies, and improvements
  • Drive daily sales and lead generation with a results-focused mindset
  • Step in to resolve escalated customer concerns with confidence and care
  • Track performance through daily, weekly, and monthly reporting
  • Spot opportunities to improve processes and boost team performance
  • Take on new challenges and responsibilities as needed—no two days are the same!

Requirements:

  • High School Diploma or GED required (college coursework is a plus!)
  • 2+ years in a call center or administrative environment
  • Leadership experience? Even better—we love proven team builders
  • Natural leader with a passion for motivating others
  • Strong coaching skills and a drive for results
  • Comfortable with Microsoft Office (Word, Excel, Outlook, etc.)
  • Excellent communicator who connects easily with others
  • Professional, trustworthy, and able to handle sensitive information
  • Adaptable, solution-focused, and ready to thrive in a fast-moving environment
  • must be 18+ years of age
  • must be able to pass a background check

Nice to have:

  • college coursework is a plus!
  • Leadership experience? Even better—we love proven team builders
What we offer:
  • Comprehensive benefits after 90 days (medical, dental, vision & more)
  • Weekly pay - base salary + commission
  • Paid Time Off (PTO) to recharge
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Discounted Resort Stays
  • Life Insurance
  • Long-Term Disability
  • Professional Development
  • Competitive Compensation
  • Rapid Growth
  • Corporate Discounts
  • Exclusive Member Deals

Additional Information:

Job Posted:
April 23, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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