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We're looking for an energetic and responsible Action City Supervisor to join our leadership team! The ideal candidate will lead by example, motivate team members, and ensure a safe, clean, and fun environment for all guests. Supervisors oversee daily operations, support staff, and handle customer service with a smile, even on the busiest days! We are currently looking for part-time candidates with both weekday and weekend availability. Weekends are the primary time needed along with weekday availability. Shift times vary depending on the day and business hours. If you're ready to work hard, have fun, and grow with us, apply today and become part of the Metropolis experience!
Job Responsibility:
Supervise and support team members to maintain a high standard of customer service
Engage with guests to enhance their experience, answer questions, and resolve any issues promptly
Oversee daily operations, including attractions, arcade, and food service areas
Ensure all safety and cleanliness standards are upheld
Assist in training new employees and reinforcing company policies
Handle cash and POS transactions as needed
Maintain a fun and professional environment for guests and staff
Address and resolve any guest concerns in a courteous and efficient manner
Report to management on operational needs and staff performance
Requirements:
Previous leadership or supervisor experience preferred
Strong communication and customer service skills
Ability to remain calm and effective in a fast-paced environment
Must be dependable, proactive, and team-orientated
Must be 18 years or older
Available to work evenings, weekends, and holidays
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