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Managing reginal Acquisition Sales team to ensure that SME/SOHO Acquisition channel is meeting customer excellence standards while Create a visible step change versus our competition to gain new market share.
Job Responsibility
Manage team up to 8 outsourced sales executives to work on achieving Net adds, Voice points, solution and accounts targets
Increase VF market share by leading a strong sales team to acquiring a new account and achieving the team Quota
Managing and distribution Sales according to territory to maximize opportunities to increase sales YOY
Manage Stake holder “Marketing /Activation /any at assigned Task or Project & Spotting and encouraging innovative ideas at teams
Minimizing and resolving complaints while train 93% Quality sales M3, 85 M6 and max 7% no network also Training and developing teams to represent and drive Vodafone Digital #1 strategy
#1 NPS with our #1 acquisitions experience on individual account basis
Making sure of adherence to all VF policies and procedures
People Training calendar plan . Ongoing positive feedback and coaching
Providing his Team members with all the needed work requirements (Handsets, Lines, Offers, Business cards & Letter Heads designed)
Avoid any OOS
Smooth and easy communication with all VF stakeholder’s channels
Following VF standards to make sure of sales quality and business acquired
Expanding our channel reach nationwide to gain bigger share of new acquisitions
Initiate our business lounges to provide business products and services
Work on a coverage plan nationwide in order to insure our brand visibility at our dealer’s outlets all over the trade
Ensure the smooth and consistent flow of products and services through the VNF channels
Consecutive visits to the selected locations to ensure the look and feel. Inspiration
Consecutive visits to the selected locations to ensure the best customer experience
Promos and incentives in place to achieve sales numbers
Monitor our market circulation & stability through a mystery shopping scheme
Providing our teams with required data to support their situation in the market
Ongoing training sessions to our sales reps. for enhancing our customer experience