This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Airbnb is seeking a Market Manager, with a primary focus on Italy, to support and grow our network of Hosts and Partners. This role will be part of the Homes EMEA team and report to the Field Operations Manager. As an Acquisition Manager, you will be responsible for supply acquisition and onboarding of high quality professional inventory. You will build Airbnb's strong market presence in Italy and collaborate with other teams as the local in-market expert.
Job Responsibility
Prospect and onboard new, high quality professional hosts in your assigned territory, continuously building and managing a strong pipeline
Create and deploy scaled strategies to effectively acquire Professional Hosts in your region
Represent Airbnb in external meetings with Professional Hosts, showing up as a credible and knowledgeable market expert
Analyze data and utilize data-driven recommendations to identify and act on strategic opportunities in your region to drive sales growth
Develop deep knowledge of your assigned geographic markets
Build and manage partner relationships within your assigned territory
Maintain a baseline understanding of the technical integration of various software partners so that you can provide the right support to your clients
Educate clients on all significant product changes and cascade feedback on product and policy to relevant internal stakeholders
Respond to and deliver exceptional service to your professional hosts in a timely and efficient manner
Work cross-functionally with product, communications, public policy and customer support teams to ensure our long-term market success
Requirements
6+ years of experience in sales
2+ years of hospitality/travel industry experience
Strong time management and prioritization skills
Strong B2B sales/new business development experience
Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments
Excellent communication skills and ability to communicate effectively with clients
Experience building and strengthening relationships with external partners
Comfortable performing data analysis and making decisions based on the results
Available to travel to assigned markets
Ability to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives
Highly proficient in using CRM software
Charismatic self-starter who is resourceful and self-sufficient
Fluency in Italian and English
Nice to have
Salesforce experience
Hospitality/travel industry experience in the region