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Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Homes team plays a key role in shaping the Airbnb stays experience . As a multidisciplinary team, we partner with Hosts to conceptualize and develop high-quality, repeatable, and commercially viable offerings that align with our brand values. Airbnb is seeking an Acquisition Manager, with a primary focus on the DACH countries, particularly Germany, to actively grow our network of Hosts and Partners. You will be at the forefront of expanding Airbnb's professional supply base in one of Europe's most important travel markets. This role will be part of the Homes EMEA team and report to the Field Operations Manager.
Job Responsibility
Prospect and onboard new, high quality professional hosts in your assigned territory, continuously building and managing a strong pipeline
Create and deploy scaled strategies to effectively acquire Professional Hosts in your region
Represent Airbnb in external meetings with Professional Hosts, showing up as a credible and knowledgeable market expert
Analyze data and utilize data-driven recommendations to identify and act on strategic opportunities in your region to drive sales growth
Develop deep knowledge of your assigned geographic markets across DACH
Build and manage partner relationships within your assigned territory
Maintain a baseline understanding of the technical integration of various software partners so that you can provide the right support to your clients
Educate clients on all significant product changes and cascade feedback on product and policy to relevant internal stakeholders
Respond to and deliver exceptional service to your professional hosts in a timely and efficient manner
Work cross-functionally with product, communications, public policy and customer support teams to ensure our long-term market success
Requirements
6+ years of experience in sales
Strong time management and prioritization skills
Strong B2B sales/new business development experience
Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments
Excellent communication skills and ability to communicate effectively with clients
Experience building and strengthening relationships with external partners
Comfortable performing data analysis and making decisions based on the results
Available to travel to assigned markets
Ability to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives
Highly proficient in using CRM software - Salesforce experience is a plus
Charismatic self-starter who is resourceful and self-sufficient
Fluency in German and English
Nice to have
2+ years of hospitality/travel industry experience
Hospitality/travel industry experience in the region is a plus