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Genuine Parts Company Logo Genuine Parts Company · IT - Software Development

Acct. Receivable Coordinator

United States, Duluth · Job Posted May 27, 2026
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Job Description

Payment Application Coordinator provides support to a team, by managing workload assignments, troubleshooting technical issues, handling customer escalations, onboarding or remedial training, initiating or supporting continuous improvement projects, and creating or maintaining process documentation.

Job Responsibility

  • Creates reporting and workload documents for team assignments (PeopleSoft, ServiceNow, etc.)
  • Manages payment application processes including customer outreach, level 2+ research requests, account maintenance, other accounting, and administrative tasks
  • Responsible for documenting processes and training new team members
  • Responsible for documenting errors and providing remedial training for existing team members
  • Responsible for quality assurance, including auditing of sample data and any training or continuous improvement recommendation
  • Make customer service a priority for both internal and external customers (Support Inquiry/Research Specialists)

Requirements

  • 2+ years of experience in Accounts Receivable
  • Experience leading a team or project
  • Advanced working knowledge of Excel
  • Processes documentation and training experience
  • Strong analytical and data analysis
  • Excellent organizational skills and attention to detail
  • Excellent communication and relationship-building skills
  • Customer service focused
  • Conflict management skills
  • Ability to manage multiple tasks concurrently
  • Strong organizational and follow-up skills
  • Results driven
  • Continuous improvement or technical support experience preferred
  • PeopleSoft experience preferred
  • Bachelor's degree preferred

Nice to have

  • Continuous improvement or technical support experience preferred
  • PeopleSoft experience preferred
  • Bachelor's degree preferred
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