Accounts Receivables – Collections

Accounts Receivable Representative Our client is seeking an experienced Accounts Receivable Representative with a minimum of 5 years of receivables experience to join their corporate office. The successful candidate will be highly skilled in Microsoft Excel and Word and have strong 10-key experience. This role requires accuracy in dealing with numbers, exceptional attention to detail, and the ability to prioritize and multi-task in a fast-paced environment. Strong interpersonal and communication skills are essential, as well as the ability to work independently and collaboratively within a team. Key Responsibilities: Manage a high volume of collection calls to customers, ensuring the payments are collected within term and respond to incoming customer inquiries regarding billing, payment status, and discrepancies. Generate and send accurate invoices to customers based on contracts, orders, or agreements in a timely manner. Investigate and resolve billing discrepancies or disputes. Reconcile and apply customer payments to assigned accounts, including lockbox, credit card receipts, and other payment methods. Complete month-end reconciliations ensuring all accounts are accurately balanced and any discrepancies are resolved prior to deadlines. Work closely with internal sales staff to research and resolve billing issues. Assist with credit card processing tasks, including handling declines, invalid cards, prepayments, applications, chargebacks, and other related duties. Process and apply credit memos in accordance with company policies and customer agreements. Process and manage credit holds daily by collecting prepayments and purchase orders, ensuring customers' accounts are in good standing and orders are processed appropriately. Support the department with special projects and ad-hoc tasks as assigned. Experience: At least 5 years of experience in accounts receivable, collections, or related finance roles. Prior experience with accounting software or ERP systems (AS400, NetSuite) is a plus. Skills: Strong proficiency in Microsoft Excel and Word. Experience with 10-key data entry. Ability to handle a high volume of work and prioritize tasks effectively. Strong organizational and time management skills. Excellent interpersonal and communication skills, both written and verbal. High level of accuracy in processing payments, invoicing, and account reconciliation. Ability to work both independently and as part of a team. Strong analytical skills to research and resolve disputes or issues in a timely manner. Education: High school diploma required. Associate’s degree or higher in accounting, finance, or related field is a plus.