Accounts Receivable Team Lead

• Organize and supervise the processing of multi-state receivables and collections related to medical and Medicare billings
• Assist the AR team in developing proactive processes for effective and efficient resolution
• Promote a high level of customer service/satisfaction (both internally and externally)
• Assist in identifying key performance indicators for AR and ensure accurate tracking of these indicators
• Facilitate communication and training in the AR department
• Ensure the team’s accurate processing of data by providing billing guidelines with documentation and training
• Train, mentor, and provide guidance to accounts receivable team members, ensuring alignment with company policies and best practices
• Openly communicate expectations, monitor and evaluate individual and team performance, provide feedback and/or disciplinary action
• Provide team members performance evaluations
• Attend and participate in financial operation staff meetings and/or other company meetings as requested
• Maintain customer and personnel confidentiality
• Train, mentor, and provide guidance to AR specialists, ensuring alignment with policies and best practices
• ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly

• High school diploma or equivalent (a degree in accounting or related field preferred
• equivalent work experience may be considered)
• At least 3 years experience in billing and collections, preferably in a high-volume, multi-contract environment
• Ability to logically and efficiently analyze issues and address multiple priorities in a professional manner
• Experience developing policies and procedures for accounts receivable operations
• High standard of integrity
• Demonstrate excellent organizational skills, attention to detail, time management, task oriented, good interpersonal skills, patience and perseverance
• Excellent knowledge of Microsoft Excel and Word as well as E-mail experience

Solomon, HIPAA and Medicaid experience is a plus

• medical, dental and vision coverage
• generous paid time off
• incentive bonuses to those who qualify