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We are looking for an Accounts Receivable Supervisor to join a commercial insurance organization in Birmingham, Alabama in a hybrid contract to possible permanent role. This opportunity is ideal for someone who brings strong customer service instincts, solid accounts receivable knowledge, and the ability to stay organized in a high-volume setting. The position supports both internal teams and external clients while helping maintain accurate cash application records and day-to-day receivables activity.
Job Responsibility
Provide responsive support to internal departments and external customers by addressing accounts receivable questions and resolving payment-related issues
Manage, coach, and develop a team of 5 direct reports to ensure strong performance, accountability, and detail oriented growth
Monitor incoming payments and identify unapplied cash so account balances remain accurate and up to date
Maintain receivables records within the company’s accounting platform while ensuring information is entered correctly and consistently
Use Excel and Outlook to organize account activity, communicate with stakeholders, and track open items requiring follow-up
Assist with collection efforts and payment follow-up to encourage timely resolution of outstanding balances
Work efficiently in a fast-moving environment while balancing multiple priorities and meeting daily deadlines
Collaborate with a larger accounting team to support ongoing billing, cash activity, and general receivables operations
Requirements
Prior experience in an accounts receivable management position, collections, or a related accounting support function is preferred
Prior management experience required, including direct management of at least 5 employees
Strong customer service skills with the ability to communicate professionally with both internal and external contacts
Working knowledge of accounts receivable processes, including payment posting and cash application review
Basic proficiency in Microsoft Excel and Outlook
Comfort learning new accounting software
direct experience with the company's platform is not required
Ability to perform effectively in a high-volume, fast-paced workplace
Experience working within a large organization is preferred