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The Accounts Receivable Supervisor provides support to the A/R team and Customers through execution of various A/R related activities and processes as outlined below.
Job Responsibility:
Lead the Accounts Receivable team, ensuring accurate, timely processing of AR functions
Provide initial point of contact for all inbound A/R related calls & emails in a timely manner
Replies to daily customer requests for documentation
Invoices, credit card receipts, sales tax issues, work orders, etc.
Assisting with the research & resolution of customer payment discrepancies
Assist with processing of daily cash deposits
Perform customer credit checks, account setup, and maintenance in Microsoft D365
Research and resolve payment discrepancies, unmatched cash, and other AR issues
Handle escalated customer account concerns and collaborate with sales/division leaders to resolve them
Provide administrative support for third-party portals and customer questionnaires
Train, mentor, and evaluate staff to ensure accuracy, efficiency, and adherence to policies
Contribute to special projects, including ERP improvements (Microsoft D365)
Requirements:
High School Diploma Required
Proficiency in Microsoft Office Suite (including Outlook and Excel), and other related business programs is required
Ability to establish and maintain effective working relationships with individuals and groups, both professional and non-professional, co-workers, management personnel, the public and others
Ability to think quickly, assess a situation and make a sound decision
Confirmed written and verbal communication skills. Listening, organization and priority setting skills required
Ability to perform job with integrity and values consistent with the Morris Group Values
3–5 years’ experience in Accounts Receivable, with supervisory or team lead experience
Strong knowledge of AR processes, credit, and collections
Nice to have:
Experience with Microsoft D365 or other ERP systems preferred
What we offer:
Competitive starting salary
Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance
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