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We are looking for an experienced Accounts Receivable Supervisor/Manager to lead receivables operations in Nashua, New Hampshire. This position focuses on strengthening collection performance, improving cash flow, and guiding a team responsible for accurate payment processing and account follow-up. The ideal candidate brings strong leadership skills, sound judgment in credit oversight, and the ability to work across departments to resolve billing concerns and reduce financial risk.
Job Responsibility:
Direct, coach, and evaluate the accounts receivable and collections team, including support with hiring, onboarding, and ongoing development
Create and refine collection approaches that help lower past-due balances and support healthier cash flow
Oversee accurate and prompt application of customer payments across multiple payment and receivable platforms
Review aging reports regularly and ensure timely outreach on overdue balances to accelerate recovery
Evaluate customer credit exposure and adjust credit limits based on risk, payment history, and account standing
Work closely with internal teams to address invoicing discrepancies, remove payment barriers, and improve the customer experience
Manage escalation of severely delinquent or high-risk accounts, including coordination with outside agencies or legal partners when needed
Maintain adherence to applicable collection regulations and internal financial controls while safeguarding confidential information
Prepare reporting for leadership on receivables performance, collection trends, and areas of potential exposure
Identify opportunities to improve workflows, strengthen controls, and support more efficient receivables operations through process audits and enhancements
Requirements:
3+ years of experience in accounts receivable, commercial collections, or a closely related finance function
Prior experience leading or supervising staff in an accounts receivable or collections environment
Strong knowledge of cash applications, billing operations, and receivables aging analysis
Ability to assess account risk, manage credit decisions, and take appropriate action on overdue balances
Experience preparing performance reports and communicating financial trends to management
Solid understanding of compliance expectations, internal controls, and confidentiality standards related to financial data
Effective collaboration and problem-solving skills with the ability to work across departments to resolve account issues
What we offer:
Medical, vision, dental, and life and disability insurance