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We are looking for an experienced Accounts Receivable Supervisor/Manager to lead receivables operations for a hospitality-focused organization in Minnetonka, Minnesota. This role oversees high-volume billing activity, payment posting, deduction resolution, and customer account maintenance while helping ensure accurate financial records and timely collections. The ideal candidate brings strong leadership ability, sound accounting judgment, and a hands-on approach to managing daily accounts receivable workflows.
Job Responsibility:
Oversee daily payment posting activities and reconcile cash receipts to maintain accurate account balances and reporting
Track customer deductions, assign them appropriately, and research discrepancies to determine proper resolution
Challenge unsupported chargebacks or short payments by gathering facts and coordinating dispute efforts with the necessary internal or external parties
Manage recurring invoicing for large retail customers, ensuring billing is timely, complete, and accurate
Prepare credit memos when adjustments are required and confirm all supporting details are properly documented
Generate and share customer account statements while maintaining clear records of outstanding balances and account activity
Review aging reports, follow up on overdue receivables, and escalate payment concerns when needed to support collection efforts
Maintain audit-ready documentation by organizing records and providing financial support materials during review activities
Establish new customer accounts, update account files, and ensure master data remains accurate and complete
Requirements:
At least 5 years of experience in accounts receivable or billing, including 2 or more years in a lead or supervisory capacity
Proven success directing accounts receivable operations, including billing, collections, cash application, and account reconciliation
Strong understanding of deduction management, aging analysis, and commercial collections processes
Bachelor’s degree in Accounting is preferred
equivalent practical experience in a related accounting or finance role will also be considered
Advanced computer proficiency, including Microsoft Excel and experience working with accounting platforms and web-based business applications
Familiarity with retailer customer portals and processes related to invoicing, payments, and deduction follow-up
Strong attention to detail, sound organizational skills, and the ability to manage priorities independently while meeting deadlines
What we offer:
Medical, vision, dental, and life and disability insurance