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Robert Half Logo Robert Half · Finance

Accounts Receivable Supervisor/Manager

United States, Knoxville · Job Posted June 09, 2026
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Job Description

This role will provide leadership coverage during a leave while helping maintain accurate billing, steady cash flow, and efficient receivables operations. The position is well suited for a hands-on accounting leader who can guide a small team, strengthen day-to-day processes, and collaborate across departments to support financial performance. There may be potential for longer-term consideration depending on business needs and individual results.

Job Responsibility

  • Lead and support a six-person accounts receivable team, setting clear expectations and encouraging strong performance across daily operations
  • Direct invoicing, cash posting, collection efforts, and account balancing activities to help ensure accuracy and timeliness throughout the billing cycle
  • Review team capacity, output, and service levels, making adjustments as needed to keep priorities on track and financial targets supported
  • Use NetSuite, Oracle, Salesforce, and Excel to oversee account activity, manage billing records, and prepare operational reporting
  • Evaluate current receivables workflows and introduce practical improvements that increase efficiency, consistency, and overall effectiveness
  • Investigate and resolve escalated billing concerns, payment issues, and account discrepancies with a high level of urgency and accuracy
  • Maintain adherence to internal controls, reconciliation standards, and financial procedures across accounts receivable activities
  • Work closely with finance, sales, and customer-facing teams to improve coordination, support accurate customer billing, and address account-related questions
  • Produce and interpret aging reports, collection trends, and other key metrics to provide visibility into department performance
  • Assist with onboarding and coaching team members to build capability and reinforce a service-oriented team environment

Requirements

  • At least 3 years of experience in accounts receivable, billing, or a related finance function, including prior team leadership responsibility
  • Strong working knowledge of receivables operations, commercial collections, cash application, billing processes, and account reconciliation
  • Hands-on experience with NetSuite, Oracle, Salesforce, and advanced Microsoft Excel in a business finance environment
  • Demonstrated success improving workflows and implementing process enhancements that support operational results
  • Solid analytical and problem-solving abilities with experience addressing complex account and billing issues
  • Effective communication skills and the ability to work cross-functionally with multiple internal stakeholders
  • High attention to detail and a clear understanding of accounting controls, compliance practices, and financial accuracy expectations
  • Experience training, mentoring, and developing employees in a fast-paced setting

What we offer

  • Medical
  • Vision
  • Dental
  • Life and disability insurance
  • 401(k) plan
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