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We are seeking a detail-oriented and proactive Accounts Receivable Specialist to join our growing finance team at DevRev. The ideal candidate will have 2–4 years of relevant experience in accounts receivable, billing, and collections, along with a strong understanding of financial operations in a fast-paced environment.
Job Responsibility:
Raise and issue customer invoices accurately and in a timely manner, ensuring alignment with contracts and internal approvals
Monitor accounts receivable balances and maintain updated aging reports to track outstanding invoices
Proactively follow up with customers regarding overdue invoices and coordinate collection efforts to ensure timely payments
Communicate with customers to resolve billing questions, discrepancies, or payment-related inquiries
Apply customer payments and reconcile incoming transactions across payment platforms and accounting systems
Investigate and resolve payment discrepancies, short payments, or unapplied cash
Collaborate closely with Sales, Customer Success, and Deal Desk teams to ensure invoices reflect contractual terms and commercial agreements
Escalate collection issues internally when needed and work cross-functionally to unblock payment delays
Maintain accurate AR records and ensure all transactions are properly recorded in the accounting system
Assist with month-end close activities, including AR reconciliations, reporting, and supporting documentation
Identify opportunities to improve billing and collections workflows, helping automate or streamline AR processes as the company scales
Stay up-to-date with industry best practices and internal financial controls related to accounts receivable
Requirements:
Bachelor’s degree in Accounting, Finance, Business Administration, or a related field
2–4 years of experience in Accounts Receivable, Billing, or a similar finance role, preferably in a SaaS or technology company
Experience managing customer relationships and communicating with clients regarding invoices and payments
Experience escalating issues internally and coordinating with cross-functional teams to resolve billing or payment issues
Strong analytical skills and attention to detail
Advanced proficiency in Excel or Google Sheets, including pivot tables, formulas, and data analysis
Ability to prioritize tasks and work independently in a fast-paced environment
Nice to have:
Experience with NetSuite
Experience working with Stripe or similar payment platforms