Accounts Receivable Specialist Job at Robert Half (Charlotte)

Accounts Receivable Specialist

Robert Half

Location:
United States , Charlotte

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

This position is ideal for someone who thrives in a fast‑moving, solutions‑focused environment and enjoys managing multiple priorities with accuracy and professionalism. The Specialist will play a key role in driving efficient invoicing, maintaining healthy customer account balances, and ensuring timely collection of outstanding receivables. Success in this role requires strong analytical skills, exceptional attention to detail, and confidence navigating financial systems.

Job Responsibility:

Process incoming payments daily using ERP system tools, banking portals, and shared departmental mailboxes
Verify the accuracy of auto‑applied payments and quickly clear open items or discrepancies
Maintain daily accuracy of GL accounts related to cash posting
document unapplied payments and short‑paid items
Monitor an assigned customer portfolio daily, ensuring timely follow‑up on outstanding balances, short pays, credit balances, and past‑due items
Communicate professionally with customers to understand the reason for delinquencies and educate them on proper procedures for claims or adjustments
Collaborate with internal teams—including sales and leadership—to determine escalation steps for overdue accounts
Access customer portals for invoice research, documentation requests, and dispute resolution
Maintain clear and concise account notes, using spreadsheets and ERP data to support customer communication and reconciliation activities
Retrieve supporting documents such as PODs, bills of lading, or invoice copies as needed
Contribute to AR reporting, order‑hold reviews, and additional tasks supporting the department’s financial accuracy and performance
Review orders on hold throughout the day and evaluate payment history, DSO trends, and credit considerations
Obtain necessary approvals following company policies and authority guidelines before releasing orders
Provide backup support for teammates, including coverage for larger or high‑profile accounts
Assist with other AR‑related duties to ensure smooth operations across the department

Requirements:

At least 5 years of Accounts Receivable experience, ideally within SAP environment
Strong analytical capabilities and a commitment to accuracy and organization
Proficiency working in financial systems with an ability to shift between tasks seamlessly
Excellent communication skills, both written and verbal
A proactive, self‑directed work style and comfort in environments where priorities can change quickly
Must be legally authorized to work in the United States without current or future sponsorship

Nice to have:

Experience working in a high‑volume AR or credit & collections environment
Prior exposure to order‑to‑cash processes, customer portals, or dispute workflows

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan

Additional Information:

Job Posted:
February 13, 2026

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