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We are looking for an Accounts Receivable Specialist to support the financial operations of our construction and contractor services business in Worcester, Massachusetts. This role is ideal for a detail-focused individual who can oversee billing activity, maintain accurate customer account records, and help keep cash flow on track through consistent follow-up and strong client communication. You will work closely with internal teams to resolve billing questions, improve receivable processes, and contribute to accurate month-end reporting.
Job Responsibility
Create and distribute customer invoices promptly, using contract terms and completed work details to ensure accurate billing
Review agreements, job information, and billing data to confirm charges are correct before invoices are sent
Track open balances, follow up on past-due accounts, and support collection efforts in line with company guidelines
Apply incoming payments, including check and electronic transactions, and keep customer account records current and accurate
Reconcile account activity, investigate payment discrepancies, and resolve billing concerns with professionalism and urgency
Partner with sales and operations staff to clarify job details, correct billing issues, and address client questions
Maintain organized accounts receivable documentation within accounting and operational systems for reporting and audit readiness
Prepare recurring receivables reports, including aging analysis and payment trends, to support management decision-making
Assist with month-end and year-end close by entering required financial data and supporting audit-related documentation
Contribute to process improvements that strengthen billing accuracy, collection efficiency, and compliance with accounting standards
Requirements
At least 2 years of experience in accounts receivable, billing, or commercial collections, preferably within construction, contracting, landscaping, or related service industries
Bachelor’s degree in accounting, finance, or a related discipline preferred
equivalent hands-on experience will also be considered
Strong working knowledge of Microsoft 365, especially Excel, including formulas, pivot tables, lookups, and general data analysis
Experience with cash application, invoicing, account reconciliation, and commercial collections processes
Familiarity with AIA billing, contract documentation, and lien waiver or release form processing is highly valued
Exposure to accounting or industry software such as QuickBooks, Deltek ComputerEase, Aspire, or similar platforms is a plus
Excellent attention to detail, sound organizational skills, and the ability to manage multiple deadlines effectively
Clear written and verbal communication skills with the ability to handle client interactions and resolve issues professionally
Nice to have
Familiarity with AIA billing, contract documentation, and lien waiver or release form processing is highly valued
Exposure to accounting or industry software such as QuickBooks, Deltek ComputerEase, Aspire, or similar platforms is a plus