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A growing organization in the Dover area is seeking an Accounts Receivable Specialist to support daily AR functions. This role will focus on billing, cash application, and collections, while ensuring accuracy and maintaining strong customer relationships. The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-paced environment.
Job Responsibility:
Generate and issue customer invoices accurately and on time
Post and apply cash receipts (ACH, wires, checks)
Monitor AR aging and follow up on outstanding balances
Perform collection efforts with a professional, customer-focused approach
Investigate and resolve billing discrepancies, short payments, and unapplied cash
Reconcile customer accounts and maintain accurate records
Partner with internal teams to address account issues and improve cash flow
Assist with month-end close, including reconciliations and reporting
Prepare aging reports and provide updates on collection activity
Requirements:
3+ years of Accounts Receivable, billing, or collections experience in a fast-paced environment
Strong understanding of cash application, account reconciliation, and AR aging management
Experience with credit analysis, including reviewing customer payment trends and assessing risk, is a plus
Proven ability to reduce past-due balances and improve overall collection performance (DSO exposure a plus)
Advanced Excel skills (pivot tables, VLOOKUP) and experience with ERP systems (SAP, Oracle, NetSuite, etc.)
Strong problem-solving skills with the ability to investigate and resolve discrepancies independently
Excellent communication and relationship management skills, with a professional approach to collections
Highly detail-oriented with strong organizational and follow-up abilities
Ability to prioritize workload, meet deadlines, and operate effectively in a deadline-driven setting
Experience partnering cross-functionally with sales, customer service, and finance teams
Nice to have:
Experience with credit analysis, including reviewing customer payment trends and assessing risk is a plus
Proven ability to reduce past-due balances and improve overall collection performance (DSO exposure a plus)
What we offer:
Medical, vision, dental, and life and disability insurance