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Robert Half Logo Robert Half · Finance

Accounts Receivable Specialist

United States, Howell Employment contract · Job Posted June 09, 2026
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Job Description

We are looking for an experienced Accounts Receivable Collections Specialist to join our team in Ocean County, New Jersey. This role is ideal for a detail-oriented finance specialist who can take ownership of receivables activity, strengthen collection performance, and ensure cash is posted accurately and efficiently. The position will play a key part in supporting cash flow, resolving account issues, and partnering across teams to improve overall revenue cycle operations.

Job Responsibility

  • Manage a portfolio of customer accounts by monitoring open balances, following up on overdue invoices, and driving timely payment resolution
  • Apply incoming payments accurately, research exceptions, and reconcile customer accounts to clear discrepancies without delay
  • Lead collection efforts through consistent outreach, negotiation of payment commitments, and follow-through on past-due balances
  • Investigate issues such as deductions, short payments, unapplied cash, chargebacks, refunds, and other account variances, then coordinate resolution with internal and external partners
  • Work closely with customers, Accounting, and Finance teams to address billing concerns, remove payment barriers, and support healthy account relationships
  • Track aging patterns, collection risks, and dispute activity, escalating concerns that may affect cash flow or operational performance
  • Maintain complete records of collection activity, account status updates, supporting documentation, and customer communication history
  • Prepare aging analysis, account summaries, reconciliations, and reporting that supports month-end close, audits, lender requests, and management review
  • Contribute to process enhancement efforts by supporting automation, workflow improvements, platform testing, and documentation for scalable accounts receivable operations

Requirements

  • 7+ years of experience in accounts receivable, commercial collections, cash application, credit and collections, or related revenue cycle functions
  • Demonstrated ability to independently manage customer account portfolios and improve collection outcomes on aging receivables
  • Strong background in resolving payment disputes, deductions, short pays, unapplied cash, chargebacks, and other complex account issues
  • Solid knowledge of accounts receivable reporting, reconciliations, cash posting, customer account analysis, and working capital impact
  • Advanced Excel skills with experience using PivotTables, large data sets, reconciliations, and aging analysis
  • Experience supporting financial close activities, reporting requests, and documentation tied to audits or lender requirements
  • Proficiency with Sage is strongly preferred
  • Experience with payment processors, merchant services, subscription or recurring revenue environments, or high-growth service organizations is preferred

Nice to have

Experience with payment processors, merchant services, subscription or recurring revenue environments, or high-growth service organizations is preferred

What we offer

  • medical, vision, dental, and life and disability insurance
  • company 401(k) plan
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