Accounts Receivable Specialist

• Oversee a large group of customer accounts, driving timely collection efforts and maintaining steady follow-up on outstanding balances
• Review receivables aging on a regular basis, identify delinquent accounts, and take appropriate action to reduce past-due exposure
• Investigate payment issues such as short remittances, overpayments, missing details, and unapplied funds to ensure records are accurate
• Apply incoming cash transactions and reconcile customer ledgers to confirm account activity is complete and properly matched
• Coordinate with sales, operations, and other internal teams to resolve disputes, clarify account questions, and remove barriers to payment
• Maintain organized account records by documenting customer interactions, collection updates, and account status details within company systems
• Prepare and support reporting related to receivables performance, collection progress, and aging patterns for internal review
• Communicate with customers in a clear and attentive manner regarding open invoices, payment commitments, and account concerns
• Contribute to workflow improvements and provide support for accounts receivable tasks connected to ongoing system integration efforts

• At least 3 years of experience in accounts receivable, commercial collections, or a closely related finance function
• Background working in a high-volume transactional setting with the ability to manage multiple priorities effectively
• Demonstrated skill in reconciliations, discrepancy research, and problem resolution involving customer accounts
• Proficiency using Microsoft Excel at an intermediate level for tracking, analysis, and reporting purposes
• Ability to learn and navigate multiple business systems efficiently
• NetSuite experience is preferred
• Strong written and verbal communication skills with a detail-oriented approach to customer and internal interactions
• Proven ability to work independently while also collaborating effectively with cross-functional teams
• High level of accuracy, organization, and accountability in managing financial records and follow-up activities

NetSuite experience

• Medical
• Vision
• Dental
• Life and disability insurance
• 401(k) plan