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This long-term contract position offers an excellent opportunity to manage and reconcile complex corporate accounts while fostering strong relationships with customers and internal teams.
Job Responsibility:
Investigate and reconcile corporate accounts by collecting data and analyzing supporting documentation from multiple systems and sources
Collaborate with customers and internal departments to identify and resolve discrepancies in account balances
Suggest and implement process enhancements to minimize account discrepancies and improve reconciliation efficiency
Manage the cleanup of existing corporate accounts while ensuring ongoing accuracy and maintenance
Build and nurture relationships to facilitate timely collection of accounts receivable and address internal and external barriers to payment
Address and resolve customer disputes, documenting root causes and ensuring appropriate follow-up
Handle payment discrepancies, respond to invoice inquiries, and provide supporting documentation such as proof of delivery or account statements
Review purchase orders, contracts, and agreements to ensure accurate account setup and invoicing
Make informed decisions on escalated accounts, including recommending write-offs or legal actions when necessary
Actively contribute to team discussions and collaborative efforts to improve overall workflow
Requirements:
Extensive knowledge of Microsoft Dynamics 365 or similar accounting software
Strong understanding of basic accounting principles and ability to interpret customer financial statements
Proven experience in researching and reconciling corporate accounts
Proficiency in Microsoft Excel, including advanced functions such as pivot tables and VLOOKUP
3-5 years of experience utilizing Microsoft Office tools and internet-based systems
Skilled in handling billing processes and generating rejection reports
Effective communication and problem-solving abilities to manage customer disputes and escalations
Detail-oriented with the ability to review contracts and agreements thoroughly