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Prepare and issue customer invoices, bills of lading, and related backup documentation for completed service and installation projects
Review open receivables regularly, communicate with customers regarding past-due balances, and help drive prompt payment activity
Work with sales, project management, and field personnel to confirm scope details, billing milestones, and customer-specific requirements before invoicing
Interpret Master Service Agreement terms and ensure pricing, billing conditions, and documentation align with contractual obligations
Complete project closeout reviews to confirm all billable items have been captured and recorded appropriately
Maintain organized accounts receivable files, including transaction records, customer communications, and supporting documentation
Reconcile invoices, customer payments, and account statements to identify discrepancies and improve account accuracy
Respond to internal and external billing questions with professionalism and provide timely resolution to payment-related issues
Use Microsoft Dynamics 365 to enter data, manage accounts receivable workflows, and generate reporting needed for daily operations and closing activities
Assist with month-end and year-end accounts receivable tasks while identifying practical ways to strengthen billing and collections processes
Requirements
Hands-on experience in accounts receivable, including invoicing, payment posting, and account reconciliation
Background in commercial collections with the ability to manage aging accounts and follow up on outstanding balances effectively
Knowledge of billing processes and supporting documentation, including bills of lading
Proficiency in Microsoft Excel for tracking, analysis, and reporting
Experience working in Microsoft Dynamics 365 is strongly preferred
Ability to review contract terms and apply customer-specific billing requirements accurately
Strong attention to detail, organizational skills, and commitment to maintaining accurate financial records
Nice to have
Experience working in Microsoft Dynamics 365 is strongly preferred