Accounts Receivable Specialist

• Process daily payments, including credit cards and checks, and accurately apply them to guest and corporate accounts
• Review and reconcile city ledger activities to ensure proper recordkeeping
• Monitor outstanding balances and conduct timely follow-ups on overdue accounts
• Handle billing inquiries from guests, corporate clients, and travel agents with professionalism
• Generate and send invoices for group bookings, events, and long-stay guests, verifying all supporting documentation
• Conduct regular follow-ups with clients regarding overdue balances and escalate delinquent accounts when necessary
• Reconcile accounts receivable subledger to the general ledger and prepare detailed aging summaries for management
• Collaborate with Sales, Events, and Front Office teams to resolve billing discrepancies and disputes
• Maintain organized AR files for audit readiness and ensure compliance with financial policies
• Process credit applications and manage credit limits according to established guidelines

• Proven experience in accounts receivable operations, including invoicing and reconciliation
• Strong knowledge of cash application processes and commercial collections
• Proficiency in managing billing functions and processing payments
• Familiarity with accounts receivable systems and financial controls
• Ability to analyze aging reports and handle escalations for overdue accounts
• Excellent communication skills for resolving billing inquiries and disputes
• Detail-oriented mindset to ensure accuracy in financial documentation and reporting

Knowledge of hospitality industry practices is a plus

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan