Accounts Receivable Specialist

• Submit and monitor customer invoices using various portals to ensure accuracy and timeliness
• Escalate rejected invoices to appropriate teams and prioritize resolution efforts
• Collaborate with internal teams to address payment disputes promptly and facilitate smooth invoice submissions
• Assist with setting up and maintaining customer portal connections for efficient processing
• Partner with the cash application team to ensure payments are applied correctly and on time
• Coordinate with the billing team to oversee invoice distribution and ensure prompt submission
• Contribute to process improvement initiatives within the accounts receivable department, focusing on portal submissions
• Analyze trends in customer portal activity to identify and address potential payment issues
• Provide exceptional customer service to internal stakeholders, ensuring all needs are met effectively

• Proficiency in Microsoft Excel and other Office Suite applications
• Strong understanding of invoicing and billing processes
• Prior experience with customer portals for invoice submission is required
• Ability to multitask and navigate multiple systems and spreadsheets simultaneously
• Comfortable working in a fast-paced and growing office environment
• High school diploma required
• a bachelor’s degree in business is preferred
• Minimum of 3 years of experience in accounts receivable or related fields

Familiarity with Infor XA is a plus but not mandatory

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan