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We are looking for an Accounts Receivable Specialist to support the revenue cycle team in Newark, Delaware. This Long-term contract position is ideal for someone who is highly organized, comfortable managing aging accounts, and skilled at resolving unpaid balances with accuracy and persistence. The person in this role will help improve cash flow by addressing claim issues, following up on outstanding payments, and coordinating with internal teams to remove barriers to reimbursement.
Job Responsibility
Manage assigned accounts receivable queues each day, focusing on older balances, higher-dollar claims, and items approaching filing deadlines
Investigate unpaid customer accounts to determine the reason for delayed reimbursement and take appropriate follow-up action
Resolve denied or rejected claims by identifying the underlying issue, making corrections, and submitting clean claims or supporting documentation for reconsideration
Prepare and track appeals within payer timelines, monitor outstanding responses, and escalate unresolved cases when additional review is needed
Apply approved payer adjustments, contractual reductions, write-offs, and other account updates accurately in the billing system
Work with billing, coding, front-desk, and teams to correct documentation, registration, or authorization issues that affect payment
Assist with refund requests, credit balance resolution, and recoupment-related follow-up in accordance with department procedures
Maintain clear records of collection activity, productivity, and account status updates while participating in regular A/R review discussions
Identify recurring payment or denial patterns and share findings with leadership to support workflow improvements and stronger collection results.
Requirements
Experience working in accounts receivable, medical billing, or revenue cycle operations
Strong ability to manage aging account buckets and prioritize follow-up based on risk, balance, and timeliness
Knowledge of claim denials, appeals, collections, billing processes, and cash application activities
Demonstrated attention to detail with the ability to keep work organized across a high volume of accounts
Comfortable collaborating with cross-functional teams to resolve payment barriers and account discrepancies
Ability to document account activity clearly and maintain accurate records in a practice management or billing system
Solid understanding of payer follow-up, commercial collections, and account resolution procedures
Availability to work onsite Monday through Friday in Newark, Delaware.