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As an Accounts Receivable Specialist I, you will play a key role in ensuring timely and accurate reimbursement for Baxter’s products by managing collections activities for assigned Commercial and Medicaid payers. You will work directly with insurance companies to resolve outstanding claims, correct denials, submit appeals, and ensure proper payment. This role is essential to maintaining healthy cash flow and supporting Baxter’s broader revenue cycle operations. You will join a collaborative team within our Collections organization, working closely with colleagues, internal partners, and payer representatives. This position offers the opportunity to build deep expertise in medical insurance reimbursement, strengthen problem‑solving skills, and contribute to a team that values accuracy, communication, and continuous improvement.
Job Responsibility
Perform collections activities on outstanding claims for assigned Commercial and Medicaid payers
Work all denials within required timeframes and submit accurate, timely appeals
Process corrected claims, rebills, and adjustments in accordance with established policies
Research and resolve credit balances to ensure accurate account reconciliation
Document and follow up on explanations of benefits (EOBs) and payer responses
Identify payer trends or recurring issues and escalate them to leadership
Communicate professionally with payers, patients, and internal stakeholders to resolve claim issues
Follow all department policies, procedures, job aids, and standard work requirements
Requirements
High school diploma or equivalent required
AA or BA/BS preferred
1+ years of experience in medical collections and/or medical billing
Strong written, verbal, and interpersonal communication skills
High attention to detail with the ability to organize, prioritize, and manage multiple tasks
Critical thinking and problem‑solving skills to resolve complex claim issues
Ability to work independently while maintaining positive working relationships
Proficiency with Microsoft Office
experience with billing database software preferred
Understanding of insurance benefits, coverage criteria, and basic revenue cycle processes
Nice to have
AA or BA/BS
experience with billing database software
What we offer
Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan (RSP)
Flexible Spending Accounts
Educational assistance programs
Paid holidays
Paid time off ranging from 20 to 35 days based on length of service