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The Accounts Receivable Specialist oversees all aspects of accounts receivable workflows, including timely and accurate application of cash, account reconciliations, credit handling, and collection activities. This position requires strong communication, analytical, and organizational abilities to maintain efficient AR processes and foster effective cooperation with both internal teams and external contacts.
Job Responsibility:
Apply incoming payments and record daily receipts for designated accounts with a high degree of accuracy and timeliness
Create and post manual payment entries as required
Reconcile customer account activity, promptly identifying and addressing discrepancies or posting errors
Partner with cross-functional teams, including contract administration and rebate analysts, to research and resolve AR issues with vendors or customers
Investigate and resolve deductions, credits, debits, and other billing inconsistencies
Track outstanding AR balances by supplier or customer, ensuring disputes and exceptions are resolved efficiently
Initiate follow-up strategies for overdue accounts, using email and phone communication to recover outstanding balances
Maintain and analyze a weekly aging report to monitor delinquent invoices, documenting collection efforts and resolutions
Supply trade references upon request and keep comprehensive records supporting all AR-related transactions
Provide support coverage for other AR associates as needed
Manage remittance information received through the shared AR email inbox
Update the AR supervisor regarding unresolved issues, escalating matters when appropriate
Adhere to established procedures to achieve accuracy and productivity targets
Assist in uploading supporting documents into the document management system
Participate in special projects and departmental initiatives as assigned
Requirements:
Associate or bachelor’s degree, or equivalent combination of education and work experience
Preferably five or more years’ experience in accounts receivable roles
Familiarity with Microsoft Dynamics 365 (or similar large-scale ERP software)
Skilled in Microsoft Office applications (Excel, Word, Outlook)
Strong attention to detail, follow-up, and organizational skills
Excellent verbal and written communication and customer service capabilities
Minimum of five years of experience in accounts receivable roles is preferred
Proficiency in Microsoft Dynamics 365 or similar large-scale ERP software
Advanced skills in Microsoft Office applications, including Excel, Word, and Outlook
Exceptional attention to detail and strong organizational abilities
Effective verbal and written communication skills, with a focus on customer service
Ability to analyze and resolve accounts receivable discrepancies efficiently
Strong follow-up skills and a proactive approach to managing tasks