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Generate and distribute accurate customer invoices;Post and apply customer payments, including checks, ACH, wires, and credit card transactions;Monitor customer accounts and follow up on outstanding balances;Perform collection activities on past-due accounts;Investigate and resolve billing discrepancies and payment disputes;Prepare aging reports and account status updates;Process credit memos and chargebacks;Reconcile accounts receivable balances and customer accounts;Assist with month-end close and AR reporting activities;Maintain customer account records and documentation;Communicate professionally with customers regarding account issues and payment status
Job Responsibility
Generate and distribute accurate customer invoices
Post and apply customer payments, including checks, ACH, wires, and credit card transactions
Monitor customer accounts and follow up on outstanding balances
Perform collection activities on past-due accounts
Investigate and resolve billing discrepancies and payment disputes
Prepare aging reports and account status updates
Process credit memos and chargebacks
Reconcile accounts receivable balances and customer accounts
Assist with month-end close and AR reporting activities
Maintain customer account records and documentation
Communicate professionally with customers regarding account issues and payment status
Requirements
2+ years of Accounts Receivable experience
Experience with billing, cash applications, and payment posting
Collections experience preferred
Experience preparing aging reports and account reconciliations
Understanding of chargebacks, credit memos, and dispute resolution
Knowledge of General Ledger and month-end close processes
Proficiency in Microsoft Excel
Experience with ERP/accounting systems (SAP, Oracle, NetSuite, Dynamics, Sage, QuickBooks, etc.)
Strong customer service, communication, and problem-solving skills
Bachelor's degree in Accounting, Finance, or a related field preferred
Nice to have
Collections experience preferred
Bachelor's degree in Accounting, Finance, or a related field preferred